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What is HIPAA certification and what does it entail?
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We aqueous coated a job on 10-point cover stock and it scuffs down to the ink. Why did this happen?
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A customer wants us to print coupons with soy ink to put in fast-food takeout bags. Is this permissible?
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A customer is disputing the size of the type we used, claiming it is too small and not 14 point. What are the size tolerances for different size fonts?
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What is a tip for more consistent color throughout a pressrun?
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We are experiencing UV undercure problems with our UV lamps at full power. What are our recourses?
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How do we print on metalized paper?
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Is it true that papers with higher moisture content are stronger?
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A customer has complained that a poster is fading almost immediately with exposure to sunlight. The fading is particularly bad in yellow. Why is this?
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I have a heavy coverage job that I think might be a candidate for gloss ghosting. What precautions should I take?
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Why do some metallic inks have poor rub resistance?
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What causes paper to yellow over time?
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A customer is complaining that our litho printed sheets are emitting an odor when run through a toner digital press. What is causing this?
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We would like our inks and aqueous coatings to dry faster. Would the new LED UV dryers help our IR dryers dry the ink and coating faster?
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How can I prevent paper problems caused by high humidity?
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We are applying fugitive glue to close a flap on a mailer. The customer mails these over a four-week period. The customer is complaining that after a couple of weeks a stain appears in the ink on the cover opposite the glue strip. What is happening?
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What is a slip compound and why are they added to ink?
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We have printed an insert on matte paper and with a matte varnish. The customer is complaining that they do not work on the insert machine. There is no problem when printed on gloss paper and varnished with gloss varnish. What is the difference?
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Reading about differences in recycled paper content, I have come across the term "mill broke." What exactly is mill broke?
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After foil stamping over a blue spot color, the customer noticed a slight ring around the foil. Why did the ink change color around the foil stamp?
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