Salesforce Business Analyst

PRINTING United Alliance, the largest national graphic arts trade association, represents an industry with approximately one million employees and serves the interests of thousands of member companies. We deliver to our members products and services that enhance their knowledge, growth, efficiency, and profitability through advocacy, research, education, and networking.

In our hiring process, our goal is to develop and retain a diverse, equitable, and inclusive workplace where all employees feel they are respected, treated fairly, and given equal opportunity to excel in their careers.

PRINTING United Alliance recognizes our employees are our greatest asset and our benefits package is designed to support and care for our employees. Along with a competitive salary, the comprehensive benefits package includes medical, dental, and vision programs, company-paid life and disability insurance, flexible paid time off/paid holidays, a 401(k) plan with generous company match and a wide variety of additional benefits.

The Salesforce Business Analyst is an integral part of the Membership team. While working in a fast-paced and dynamic work environment, this person is responsible for leveraging data to help management make smarter, data-backed business decisions. They will need to have exceptional communication skills. They will develop relationships with staff across every department to deeply understand the work and data across the entire organization and draw connections. They are responsible for the integrity of the organization’s data, developing data entry standards and governance, and getting data in and out of the system. The Salesforce Business Analyst must maintain a thorough understanding of the association management system (Salesforce and Nimble) and data.

• Create and execute data quality programs and audits focused on standardization and accuracy.
• Perform data entry, data imports, and data exports within Salesforce.
• Responsible for training staff on how to keep data clean and consistent.
• Develop reports, dashboards, and processes to continuously monitor data quality and integrity, and to support the business needs of staff.
• Create and enforce reporting standards.
• Proactively identify and implement data and process improvements that meet business requirements.
• Retrieve and analyze data using Excel, Salesforce, and other data management/BI systems.
• Hands on data mining and analysis in support of the work of all teams across the organization.

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Must be proficient in Salesforce.
• Excellent computer proficiency (MS Office – Word, Excel and Outlook).
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• High school diploma or GED required; associate degree preferred.
• Knowledge of the printing industry, or previous experience with a printing company is a plus.

Email resume and cover letter stating salary requirements to
To learn about what we do, the markets we serve and our exciting endeavors, visit:

PRINTING United Alliance is committed to providing equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, religion, color, age, gender (including pregnancy, childbirth, or related medical conditions), marital status, parental status, sexual orientation, gender identity, gender expression, ancestry, national origin, citizenship, political affiliation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.