I heard of a printing competitor that received an enforcement letter about unlicensed software. Who is behind that and how do I protect myself from a similar fate?

The Business Software Alliance (BSA) is the compliance and enforcement arm for Adobe, Microsoft, and other software vendors. Its enforcement actions typically stem from tips by disgruntled employees. After an investigation to confirm that a company is probably in violation, BSA's attorney sends a letter requesting that the company provides the results of a software self-audit. At that point it's wise to get an attorney involved. To avoid being a BSA target like your competitor, make sure that your network is completely free of unlicensed software. We recommend that you run a comprehensive software audit on all workstations, laptops, PDAs, and other software-dependent equipment and purchase licenses if gaps exist. You should retain all proofs of purchase for licenses.