iLearning Center

PIA Launches Customer Service Professional Certification Program

February 13, 2018

Pittsburgh, PA--Printing Industries of America has launched a new Customer Service Professional Certification (CSP) program to train and validate the expertise of customer service representatives in a production print environment. The CSP Certification program will provide vital skills in the areas of professionalism, communication, management of internal and external customers, and job production situations to deliver an outstanding customer... Read More

Empowering Education with eLearning

Empowering Education with eLearning

January 24, 2018

Corporate eLearning has grown 900% in the past 18 years, largely driven by the continual need to keep workers on top of rapidly changing standards and innovation across a variety of industries. This shift is no stranger to the print industry and requires reliable, on-demand knowledge just a few clicks away. PIA recently relaunched our iLearning Center, an included member benefit for all Printing Industries of America printers. Offering... Read More

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