Questions about your order?
Call 800-910-4283 x770 or by membercentral [at] printing.org.
Please reference your Order Number when inquiring.
Member Central agents available Monday thru Friday, 8:30 am to 5:00 pm.
Orders usually ship within 48 hours of placing your order.
Only members of Printing Industries of America are eligible for member pricing. When you register your username/email on the website, your membership status will be verified in our database. When calling to place an order, our agents can confirm your membership status in our database, but please have your member number available.
Nonmembers are charged list price on all products. Information on joining Printing Industries of America through your local affiliate is available on our "Become a Member" page.
Retail booksellers and book distributors are eligible for a reseller discount.
Prepayment is required for all orders. Use a credit card (VISA, MasterCard, and American Express only) or pay by check made payable in U.S. dollars to Printing Industries of America.
Orders submitted by PO will have a pro forma invoice generated for your accounting department; the order will not ship until payment is received.
Credit card orders only are accepted on the Printing.org website.
Pennsylvania residents must add 7% sales tax to the order. If exempt, please provide a copy of the exemption certificate.
Place orders one of these ways:
Online Store: www.printing.org/store
800-910-4283 x770 (within the U.S.) or 412-259-1770 (all other countries)
Member Central service is available 8:30 am to 5:00 pm EST, Monday through Friday. Please have credit card information ready.
By Fax: 412-741-2311
There are several products for which we do not accept returns, due to the nature (data or format) of the content, and in these cases all sales should be considered final. These products include: Ratios volumes, Marketing4Digital sets, Research and Technology Reports, any PDF-only product, eBooks, any webinar archive, digital quality control products, compensation surveys, incentive plan reports, and samples manuals.
If you are unsure of whether the material you are considering will fit your needs, please contact Printing Industries of America at 412-741-6860 in advance to speak with a staff member who can help you select the appropriate report(s).
Desk Copy Requests
Instructors are eligible to receive a desk/examination copy of textbooks and primers when they are being considered for use in an upcoming course. Requests for desk copies or course examination copies must be submitted on school letterhead. Include your name, intended course title, semester offered, expected enrollment, title requested, and shipping information. Fax to Printing Industries of America at 412-741-2311 or email to editing [at] printing.org. Approval of exam copy requests is at our discretion.