By viewing this job description, you acknowledge that Printing Industries of America assumes no liability for the accuracy of information as it was submitted by various members of the association. The following is provided for "informational purposes only" so that your company may develop its own customized job descriptions. Companies viewing the following agree that they will customize their own job descriptions to meet production demands, operational procedures, recruiting criteria, performance criteria, and any required legal compliance.

Job Title: Receptionist
Department: Office
Supervisor Title: Office Manager

Job Summary: Greets visitors to the plant, answers telephone and performs miscellaneous office duties.

Principal Duties/Responsibilities:

  • Answers phones for company and directs calls to proper departments and/or persons (incoming and internal calls).
  • Backs up other office workers and responds to incidental needs of co-workers including, but not limited to, faxing and looking up things.
  • Receives visitors to the plant, and assists them in making proper contacts.
  • Maintains office files and job ticket files.
  • Does miscellaneous typing for the office.
  • Inputs daily time sheets from production employees into computer.
  • Takes responsibility for closing down the front office at the end of the day.

Related Duties:

  • Performs other incidental duties as assigned.
  • Implements and monitors safety devices & procedures.

Skills and Abilities Required:
Pleasant first impression important for greeting visitors; must have clear speech and strong English language skills to deal with visitors and co-workers. Attention to detail, ability to follow instructions and good problem solving skills. Good reading and writing skills.

Minimum Qualifications:
High school diploma or equivalent (except where arrangements are made with a formal work/study program). Know phone courtesy and how to greet customers. Basic typing skills (accuracy crucial) and ability to learn to become proficient with computerized workstation.

Work environment:
Normal office environment includes frequent sifting and frequent movement about the office and plant. Timesheet input requires repetitive hand/wrist movement and VDT use.

Equipment used:
Electronic typewriter, computer workstation, adding machine, fax machine, and telephone switchboard.

Return To Search Results

Return To Job Descriptions