Hug Your Haters: How to Embrace Complaints and Keep Your Customers

Name: Hug Your Haters: How to Embrace Complaints and Keep Your Customers
Start: 2/24/2020 4:05:00 PM
End: 2/24/2020 4:05:00 PM
Location: Room: Anchusa

Feb. 24, 2020 • 9:05 AM - 10:05 AM MST

OVERVIEW

ABOUT:

Opening Keynote:

Haters aren’t your problem… ignoring them is. If it feels like there are more complaints than ever, and that you’re spending more time and money dealing with negativity and backlash, you’re right. But the rise of customer complaints is an enormous opportunity. Jay teaches the critical steps necessary to retain and delight now that customer service is a spectator sport.

Presenters

PRESENTERS

Jay Baer Founder Convince & Convert

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