August 8, 2023, Buffalo/Niagara Falls, NY---When your business accomplishments raise not only your bottom line but the standard in your particular industry, what do you do? If you’re Seema and Fahim Mojawalla, owners of Grand Island’s Island Ship Center (ISC), you offer to host a conference and share your steps-to-success with fellow business owners from across the United States. Then, according to Fahim, six years later when you have grown that business into a million-dollar operation, you offer to do it all over again.
“We hosted an Association of Mail & Business Centers (AMBC) Event in 2017,” Mojawalla said. “At the time we had just celebrated the 10-year anniversary of our business, expanded our building by 2,000 square feet and incorporated a 24-hour mailbox and business center facility. Now six years later we have taken ISC from mid-six-figure gross sales to a multi-million-dollar operation, added more space and services, including supplementing our existing print capabilities with a larger printing unit---allowing for more in house printing, added/developed cross border (USA/Canada) logistics fulfillment, and created a dedicated print room with all-new equipment and capabilities. So, we are again stepping forward to host one of only three AMBC conferences in the United States, this time welcoming business owners from California, Oregon, Texas, and Ohio, who have heard about us, as well as owners from across America who attended in 2017. They are all coming to witness our success and learn ways in which they can achieve similar growth in their own businesses. It is truly gratifying and fulfilling that while building a business in our little-known hometown of Grand Island, NY, we have become respected as national experts in our industry.”
The AMBC conference will run September 8-10 at the dual locations of the DoubleTree by Hilton Niagara Falls Hotel and ISC on Whitehaven Road on Grand Island. In addition to the event workshops, which include “Retail and Relationships,” “Details Matter: How You Present Yourself and Your Business,”and “Be Frugal, Not Cheap,” conference attendees will enjoy free time at Niagara Falls and on the Maid of the Mist, along with a gourmet dinner at Savor Restaurant. AMBC Board Chair, Norman Froscher acknowledges the benefits of a conference offering both a world class business, and a world renown tourist attraction.
“As our members learned in 2017, Fahim and Seema are genuine, authentic, and truly interested in helping other store owners reach their maximum success and potential,” Froscher said. “The combination of the diversity of their store, their knowledge and experience in the retail and relationship aspects of our industry, and the appeal of Niagara Falls made the Mojawallas and their Island Ship Center the perfect package for this event.”
From Seema’s perspective, serving as a member of the AMBC Board of Directors has been pivotal to their growing business achievements.
“My time on the board and interacting regularly with AMBC members gave me the opportunity to learn from other business owners’ experiences, and to be fully aware of the positive effects of new marketing materials, relationships, and business synergies,” Seema stated. “Incorporating those lessons into our own business, has helped our Company grow and truly reflect who we are and what we do. We don’t settle for anything less than being the best we can be for our clients, in our products, and through our processes.”
Future Company plans include development of a consulting operation and continued ISC advancements. The Mojawallas will be hosting their second AMBC Industry Conference in September 2023. https://www.islandshipcenter.com/