With degrees in business administration and management, Toomey began her career in the eldercare industry improving patient quality of life before transitioning to a role as a customer success manager at Citron Hygiene. Toomey joined the Standard team in her customer service manager role in Oct. 2021, bringing with her years of customer service expertise, management experience, and CRM mastery. In the months following her hiring, Toomey cross-trained alongside Deb Desmond, the outgoing customer service manager who recently retired after 34 years at Standard, as she assumed leadership of the customer service department at Standard.
“Professional, efficient, and thorough customer service is a core value here at Standard,” says Doug Reny, VP of operations, Standard Finishing Systems. “In her short time with us, Deloris has already proven herself to be a valuable addition with her keen understanding of the critical and timely actions required by her and her team. We are confident that this department is in capable, experienced hands and will continue to provide the industry-leading support that is vital to our operations”
“I’m thrilled to join Standard as their new customer service manager,” says Toomey. “After taking the time to learn about Standard and their operations, I look forward to combining that knowledge with my existing experience to ensure that our customers are receiving the best, most efficient service and support. I look forward to all of the challenges and opportunities ahead.”