Brother DTG Launches Partner Portal

Ordering products and keeping up to date with the important changes and announcements for Brother DTG customers is easy with the company’s Partner Portal. This one-stop website allows for easily searching consumables, inks and accessories using a search engine or a navigation bar. 

Products include parts for the full line of Brother printers and ancillary equipment such as pretreatment machines and heat presses, as well as accessories such as platens and all consumables. For each product, customers can make sure they are selecting the right item by viewing a picture and reading the description, which includes the designated printer model it works with. 

In the case of accessories, most have a video link to view and understand how the item works and its advantages. In addition, a history of purchases is kept for future reference, ensuring customers are ordering the intended product and the last time it was refilled. 

A news section includes updates on equipment, firmware and software as well as upcoming trade shows and events.

To access the portal, customers will need to register for the Brother Authorized Partner Program. Customers will be asked to register contact information and equipment serial number or name of distributor from which they purchased their machine.  

Customers can upload their credit card information or apply for terms so that future purchases will be quick and seamless. Users that are tax exempted can submit a tax resale certification to prevent being charged sales tax on each purchase. 

The Partner Portal exists to make it easier and faster to order supplies and get information.
 
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